Effective Date: 1^st January 2023

Welcome to the official website of Twahirah Islamic Charity Organisation (TICO) at www.twahirahislamiccharity.org . Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, address, and other contact details provided through forms (for example, volunteer, member, or partner applications).

Donation Information: Payment details, transaction records, and related data when you make a donation.

Automatically Collected Information: IP address, browser type, operating system, and browsing behavior using cookies or similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process donations and issue receipts.
• To communicate with volunteers, members, and partners.
• To manage event registrations, applications, and inquiries.
• To improve website functionality and user experience.
• To provide updates about our programs, projects, and campaigns.
• To comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: Trusted third parties who help us process payments or manage website functionality.

Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.

Partners: With your consent, we may share information with partners for collaborative projects.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. You can adjust your browser settings to disable cookies; however, this may affect the functionality of the website.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information held by us.
• Request corrections or updates to your information.
• Request deletion of your personal information, subject to legal requirements.
• Opt-out of receiving promotional communications.

To exercise these rights, contact us at privacy@twahirahislamiccharity.org.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: privacy@twahirahislamiccharity.org